International Journal of

Business & Management Studies

ISSN 2694-1430 (Print), ISSN 2694-1449 (Online)
DOI: 10.56734/ijbms
The Challenges Of Integrating Sustainable Practices In Hotels And Lodges: A Case Study Of Victoria Falls

Abstract


This study investigates the challenges associated with integrating sustainable practices in the accommodation sector of Victoria Falls, Zimbabwe. Despite the growing recognition of green tourism as vital for all tourist destinations, hotels in developing countries, including Zimbabwe, often struggle to implement effective environmental measures. This research examines the barriers to adopting sustainable operating strategies within the hotels and lodges of Victoria Falls. Using a mixed methods approach, data were gathered from hotel employees and managers. Qualitative insights were obtained through interviews with fifteen purposively selected key informants, while quantitative data were collected via questionnaires distributed to 150 participants using stratified random sampling. Thematic analysis was employed to interpret the qualitative data, and quantitative results were analyzed using Excel and manual calculations. Findings indicate that the hotel sector primarily adopts simple and cost-effective green practices focused on energy management, water conservation, and waste management. However, significant challenges hinder the effective implementation of these initiatives, including the high costs of acquiring green technology, insufficient stakeholder support, and limited financial resources. Additional barriers identified include a lack of awareness, inadequate infrastructure, and weak regulatory frameworks. This research highlights the intricate relationship between internal and external factors that influence the adoption of green strategies. It emphasizes the importance of organizational culture, leadership commitment, stakeholder engagement, and industry collaboration in overcoming these challenges. The study concludes by recommending the development of a stronger green tourism policy, enhanced guest education, and active stakeholder engagement to promote the implementation of sustainable practices in Zimbabwe's hotel sector.