Business & Management Studies

Abstract

Artificial intelligence (AI) is rapidly diffusing and becoming increasingly popular in the business world, as the most vital driving force to transform the business process in recent years. The applications of AI now are impacting all aspects of business operations, which also include Supply Chain Management (SCM). This research examines and discusses the current AI technologies used in logistics and SCM, including AI methods like Machine Learning (ML) and Advanced Data Analytics. We have conducted comprehensive research from literature research on available AI-based industrial applications today and explored some significant AI challenges for the SCM in business and related careers. The discussions cover AI's primary functions, including supply chain configuration, agility, demand forecasting, inventory control, scheduling, and solving SCM logistics issues. To sum up the discussions, we provided managerial implication suggestions for SCM professionals and researchers.