Abstract
The paper aimed at highlighting the concept of
flexibility in the workplace, by investigating the effectiveness of two types of
flexible work arrangements (FWAs) on the productivity of employees in a small
business. The study found that flexible
work arrangements had a positive impact on the productivity of workers since
65.68% of the employees rated this item positively. The main challenge for managers employees was to develop the means by which to reduce employee turnover. The
reality of the change in factors that had become important in the workplace had
to be faced. In the past aspects such as a safe working space, development and
training, clear lines of communication, financial incentives and appraisal were
deemed important. The research - A qualitative approach was used with the
aim of understanding and evaluating working arrangements and the effect of
these arrangements on the productivity of managers and employees. The research
sample comprised thirteen top and middle (human resource) managers from seven
different accounting firms. The
study recommended that small businesses should raise the awareness of the
importance of FWAs programmes and their significant effect on the productivity
of employees. The researchers recommended that these companies should support
friendly organisational culture and adopt writing company policies and laws
that laid down the applicability of various FWAs and directed the selection
processes among various FWAs.
