Abstract
Data are examined for three semesters during the midst of COVID: fall 2020,
spring 2021, and fall 2021. Contrary to hypotheses, predictive and discriminant
validity was as strong as results obtained from three prior surveys (using
identical instrumentation) conducted in three countries. It had been
anticipated that the sets of practices that comprise the Cube One Framework
would experience declining frequency, as organizations cut back on either
effort to raise motivation or ability (enterprise-directed practices); price
and quality concerns for products/services (customer-directed practices); or practices
designed to increase employee loyalty and satisfaction (employee-directed
practices. Overall, there were no
declines in the three sets of practices, and moderator analyses examining the
posited effects of declines in employment across ten industries showed only one
significant effect in twelve analyses.
We conclude that, surprisingly, the Cube One Framework remains a robust
predictor of organizational performance both before and during the COVID
environment.
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